Something not working?
Most questions are answered below. If yours isn't, write to me — it comes to a person, not a ticket queue.
Using the app
Which Apple Watch do I need?
Any Apple Watch running watchOS 10 or later. That covers Series 4 and newer, every Apple Watch SE, and the Ultra.
There is nothing to install on your iPhone. Squash Score is a watch-only app, so it downloads straight to the watch and runs on its own.
How do I score a point?
Tap your half of the screen when you win a rally, and your opponent's half when they do. The left half is the first player, the right half the second.
The whole half is the button, so you do not have to aim. The watch taps your wrist to confirm — a light tick for an ordinary point, something firmer for game ball, and something you cannot miss when the match is won.
How do I undo a point?
Tap the menu button in the middle of the top of the scoring screen, then Undo last point.
The menu stays open and the score below the button updates with every tap, so you can walk the score back as far as you need — through a game boundary, or all the way to 0–0. Every rally of the match is kept, so undo is exact rather than an estimate.
Undo lives behind the menu on purpose. The whole scoring screen is a tap target, and a control that changes the score should not be somewhere a rally tap could land on it by mistake.
How do I pause, or get back to the home screen?
The menu button opens a pause screen over the match. Home takes you back to the start screen, and the match keeps its place — you will find it under Resume whenever you come back.
You do not have to pause to protect the score. It is saved after every single rally, so letting your wrist drop, the screen sleeping, or the app closing entirely all leave the match exactly where it was.
How do I use my own names instead of Player 1 and Player 2?
Touch and hold either half of the scoring screen and type the name in. You can also change both from Settings, under Players.
Names are kept between matches, so a regular opponent only has to be typed once.
Can I play PAR-15, or sudden death at 10-all?
Yes. In Settings you can set:
- Match — best of three or best of five
- Game to — 11 (the WSF default) or 15 for PAR-15
- Two clear points — on for the WSF rule, off for a single sudden-death point at 10-all
The app tells you underneath which combination is WSF rules and which is a local variation, so you always know when you have left the default. Changing the format mid-match is allowed and the score is recalculated correctly.
Where do I find the game-by-game score?
Tap the Game 3 indicator at the bottom of the scoring screen. That opens the scoreboard: every finished game, where the live one stands, and the format you are playing.
Are my old matches kept? Can I share a result?
Every finished match is kept in History, newest first, and searchable by player name. Open one for the full card.
There is a share button on the result screen and on each match in history, which hands the scoreline to Messages, Mail or anything else on your watch that accepts text.
Does it track who is serving?
No, and that is deliberate. Under point-a-rally scoring the serve follows the score — whoever wins the rally serves next — so tracking it separately would add taps without adding anything you do not already know.
The same reasoning applies to the 90-second interval between games and to logging the match as a workout. Squash Score does one job.
The clock in the corner is hard to read in light mode
That is a watchOS limitation rather than a bug. The system draws the time in the top-right corner itself, always in white, and an app is not allowed to restyle or hide it. On a light background it is close to unreadable.
Nothing in the app is affected — you just cannot read the clock while Squash Score is open in light mode. Dark mode, which is the default, does not have the problem.
Does it need an internet connection?
No. Squash Score has no network code in it at all. It works in a basement court with no signal, in aeroplane mode, and with your iPhone left in the locker.
Buying it
Is there a free trial?
No. Apple does not offer trial periods for apps that are paid up front, so there is no way to build one that would not mean turning the app into a free download with a purchase inside it.
Squash Score is a one-time purchase instead, with everything included and nothing to unlock later. If it turns out not to be what you expected, Apple handles refunds — see below.
Is it a subscription?
No. You buy it once. There are no in-app purchases, no premium tier and no adverts, and updates are free.
There is no server behind the app and nothing that costs money to run, so there would be nothing for a subscription to pay for.
How do I get a refund?
Refunds go through Apple, not through me — I never see your payment details and cannot issue one. Go to reportaproblem.apple.com, sign in with your Apple Account, find Squash Score and choose the refund option.
If the reason was something broken, I would like to hear about it as well so I can fix it.
Can my family use it on their watches?
Yes. Squash Score supports Family Sharing, so one purchase covers everyone in your family group.
I bought it and it's not on my watch
Open the App Store app on the watch itself, tap your account, and look under purchases — a watch-only app installs from the watch rather than from the iPhone's App Store.
If it still does not appear, check that the watch is on watchOS 10 or later, and that it is signed in to the same Apple Account you bought it with.
Your data
What does the app collect about me?
Nothing. No account, no sign-in, no analytics, no crash reporting, no adverts, no network requests of any kind.
Your names, scores and match history are stored on your watch and nowhere else. The privacy policy says the same thing at greater length.
How do I delete my data?
Delete the app from your watch. Everything it saved goes with it — there is no copy anywhere else, and nothing for me to delete on your behalf.
Still stuck? Write to me.
There is no contact form on this site, on purpose — a form would mean a server collecting what you typed. An email goes straight to a person.
support@squashscore.appBug reports are most useful with your watch model and watchOS version — both are in the Watch app on your iPhone, under General → About. I answer everything, usually within a couple of days.